Capturing our patients’ voices

We have joined hundreds of other healthcare providers throughout the UK in signing up to Doctify, a trusted and secure service that gives you – our patients –  a voice.

Doctify, found at www.doctify.com/uk, collects and publishes verified feedback, not only to highlight genuine, transparent thoughts of people receiving our care, but to also help us better understand our patients and continue providing the very best experience and care.

It was founded by two surgeons who were passionate about helping patients find the right specialist or clinic by providing guidance and information.

Because we have the same ethos, Doctify is on the homepage of our website for you to access as easily as possible… check it out now at hmtsthughs.org

“Brilliant. I felt welcomed and relaxed from start to finish,” writes one patient who’s undergone knee surgery with us. ”I was well-fed and had lots of great food. The theatre was great, and the staff were reassuring and very welcoming. They made me feel at ease. Thank you for a restful experience.”

“Excellent from arriving to being discharged,” says another, who also had knee surgery. “Nothing was too much trouble. All procedures were explained in a simple understandable way. Food was good.”

A patient who came to us for treatment for arthritis in their big toe and bunion removal gives the following feedback: “I was cared for by all the staff, nurses, and doctors to a very high standard. I was very comfortable at all times. I would highly recommend St Hugh’s Hospital.”

And another patient, who attended for treatment related to Polycystic Ovary Syndrome (PCOS), gave us this feedback: “After years of negative experiences with healthcare professionals, St Hugh’s Hospital has actually restored smy faith in them. Highly recommend to anybody.”

Thank you to everyone who has so far taken the time to provide feedback on Doctify. Visit our profile at www.doctify.com/uk/practice/st_hughs_hospital